Phone Number 800-455-0280 Secure Portal Log In

Secure Portal Log In

Secure Portal Log In

Benefit Data Manager Log In

Request A Quote

Benefits Service Center Verisource

Dedicated Account Management Team Provide Superior Employee Engagement

VSI employs top level benefit eligibility specialists that will work as an extension of your HR department. Our solution provides an affordable way to partner with a comprehensive dedicated support team that will know your plans and culture resulting in enhanced employee satisfaction. This partnership will reduce the administrative burden on your HR team allowing administrators to focus on the strategic issues facing our industry today.

Key Features:

  • check Primary Account Manager
  • check Dedicated Customer Service Resource Team
  • check Intelligent, rolling phone system with optimized call routing
  • check Real-time customer service management reports
  • check Bi-lingual capabilities
  • check Employees can contact VSI CSRs via phone, chat or email
  • check Benefit plan and eligibility issues addressed by experienced HR professionals

Support:

VSI’s Benefit Call Center team will be trained in your specific benefits, policies and procedures, and will professionally provide employees with a wide range of support with the following issues:

  • check Eligibility Inquires – Provide employees with responses to questions regarding eligibility in a plan, benefit or product.
  • check Enrollment – Provide year round support for new hires, life events and the annual open enrollment
  • check Intelligent, rolling phone system with optimized call routing
  • check Benefits – Provide employees with information on each benefit plan, what the plan covers, cost of coverage and plan availability
  • check Life Events – Provide information on benefit changes due to approved life events
  • check Employees can contact VSI’s CSRs via phone or email
  • check Claim Issues – Provide information on who to contact for issue resolution

To learn more about our services, please Contact VSI.


LEARN AND UNDERSTAND VSI SOLUTIONS

Each VSI service can be employed on a standalone basis, or integrated with other services to develop a complete solution. Popular VSI solutions include:

Standard Solutions

Data Management. Employee Enrollment. Premium Billing

Premier Solutions

Data Management. Employee Enrollment. Premium Billing. COBRA. ACA Reporting

PremierPlus Solutions

Data Management. Employee Enrollment. Premium Billing. COBRA. ACA Reporting. Dependent Verification.

EDT Solutions

Data Management. Carrier Electronic Files. Premium Billing.

Learn More